Refund/Return Policy


Thank you for choosing Company LaB.OTANICA Plant Magic for your body care needs. We take pride in offering small batch, handcrafted body care products that are made with non-toxic herbal ingredients, ensuring a clean and healthy experience for your body. Our products are carefully formulated to be simple, effective, and free from toxic ingredients and pesty chemicals. To ensure a smooth shopping experience, please read our shipping policy below.


All payments are due at checkout and can be made via PayPal, Apple Pay, Google Pay and Credit Card. We appreciate your business and value your support!


We strive to ship your order promptly. Items will typically be shipped within 3-5 business days from the date of your order. Please note that our products are handmade-to-order in small batches, which may require additional time for preparation. We appreciate your patience.

Shipping rates are calculated based on the weight of the items in your order. During the checkout process, you will be provided with the available shipping options and their corresponding costs.

Once your order has been shipped, you will receive a tracking number. In case you have any questions about an order that has already been shipped, please refer to your tracking number for the latest updates on the status of your package.

Please be aware that once an order leaves our hands and is in the possession of the courier, we no longer have direct control over its delivery. If you encounter any issues with late or lost packages, we recommend reaching out to the respective shipping carrier such as USPS, UPS, FedEx, DHL, or Route Package Protection for assistance. However, we would appreciate it if you could keep us informed by emailing us about any delivery concerns you may have.

We are here to support you and ensure that you have a positive shopping experience with Company LaB.OTANICA Plant Magic. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team. We are more than happy to help!

Thank you for choosing our non-toxic herbal clean body care potions. Let's nourish and love our bodies together!


Due to the nature of our products and for hygienic reasons, we do not accept returns or exchanges. We take great care in describing our products accurately and providing detailed information about their ingredients, scent, and color. We encourage you to review the product descriptions and ingredient lists carefully before making a purchase.

If you have any doubts or uncertainties regarding a particular color or scent, we recommend checking our Stockists Map to see if there is a retailer near you carrying LaB.OTANICA Plant Magic products. This way, you can visit the store in person, try out the products, and ensure that they are the right fit for you.

As with any skincare or body care products, it is essential to be aware of your allergies and sensitivities. We strongly advise conducting a patch test by applying a small amount of the product to a small area of your skin and waiting for 24 hours. If an allergic reaction occurs, discontinue use immediately and seek medical advice if necessary. Your safety and well-being are our top priorities.

In the event that you are unhappy with a product for any reason, we kindly ask you to contact us in a friendly manner. We value your satisfaction and will do our best to address any concerns or issues you may have. Please email us with your concerns, and we will work with you to find a solution that meets your needs.

We appreciate your understanding and cooperation regarding our shipping and returns policy. Your support is invaluable to us as we continue to provide you with clean, non-toxic, and herbal body care products that nourish and elevate your self-care routine.

Thank you for choosing LaB.OTANICA Plant Magic. We are here to help you cultivate the magic of plant-based self-care!